Frequently Asked Questions

We offer transfers to and from all major Swiss airports: Zurich (ZRH), Geneva (GVA) and Basel (BSL/MLH/EAP). We also serve nearby airports such as Friedrichshafen and Milan.

Our chauffeur will be waiting for you with a personalised name sign directly in the arrivals hall. They will help with your luggage and escort you to the waiting vehicle. This service is included with all airport transfers.

We monitor your flight in real time and automatically adjust the pickup time. For delays, we wait free of charge for up to 60 minutes after the actual landing. You do not need to inform us separately.

Of course. Our chauffeur will take your luggage at the terminal and store it safely in the vehicle. At your destination, we will also help with all suitcases and bags.

We work with transparent fixed prices that you receive at the time of booking. There are no hidden surcharges for waiting times, tolls or luggage. The quoted price is the final price.

We recommend booking at least 24 hours in advance. For peak times and holidays, we advise early reservation. Short-notice bookings are also possible subject to availability.

Yes, we offer tailored corporate accounts with monthly consolidated invoicing and individual terms. Each corporate account receives a personal contact person for all bookings and enquiries.

Absolutely. We organise complete business trips with multiple stops in Switzerland and neighbouring countries. Your chauffeur is exclusively at your disposal throughout the entire tour.

Corporate clients receive a detailed monthly consolidated invoice with all trips, dates, times and routes. We also support cost centre-based billing and digital formats.

Of course. We are happy to sign NDAs and confidentiality agreements. Discretion is one of our core values, and all chauffeurs are trained and committed accordingly.

Yes, we are happy to set up recurring bookings for you — whether daily, weekly or monthly. Changes and cancellations are free of charge up to 2 hours before departure.

Yes, we decorate your wedding vehicle to your wishes with flowers, ribbons and bows. Share your vision with us and we will coordinate the decoration with your florist or handle it ourselves.

Of course. We organise vehicle convoys for wedding parties, corporate events and groups. All vehicles are centrally coordinated to ensure perfect timing and route alignment.

We discuss your complete schedule in detail and create a tailored driving plan. Our team is flexible and adapts seamlessly to any delays or programme changes.

Naturally. We are happy to plan photo stops at scenic locations. Our chauffeur knows the most beautiful spots in the region and will patiently wait for group photos.

Upon request, we organise a vehicle viewing or a short test drive so you can experience the comfort and equipment first-hand. Contact us to arrange an appointment.

All our chauffeurs are bound by strict confidentiality agreements. VIP vehicles feature tinted windows and privacy partitions. We never share information about our guests with third parties.

Yes, our VIP chauffeurs have completed specialised security training that includes defensive driving and situational awareness. Upon request, we can also collaborate with professional security services.

Absolutely. Whether specific beverages in the vehicle, particular music, newspapers or individual route preferences — share your wishes with us and we will make them happen. No request is too large.

Yes, our Mercedes-Maybach is available for VIP bookings. We recommend early reservation as this exclusive vehicle is in high demand. Contact us for availability and rates.

Yes, we offer exclusive multi-day bookings with a dedicated chauffeur. Whether business trip, holiday accompaniment or multi-day event — your chauffeur and vehicle are at your disposal around the clock.

The minimum booking time for our chauffeur service is 3 hours. For shorter trips, we recommend our point-to-point transfer. For multi-day bookings, we offer attractive package rates.

Our coverage area encompasses all of Switzerland as well as neighbouring countries including Germany, Austria, France and Italy. For further destinations, we are happy to provide a custom quote.

For hourly bookings, all waiting times are already included in the price. Your chauffeur will patiently wait at every stop, whether it is a meeting, shopping or restaurant.

Yes, an extension is possible at any time, provided there is no subsequent booking. Simply inform your chauffeur directly, and the additional time will be charged at the agreed hourly rate.

Cancellations are free of charge up to 24 hours before the booked appointment. For shorter-notice cancellations, we charge 50% of the agreed price. No-shows are charged in full.

Depending on the vehicle, we transport 1 to 16 passengers. Our limousines accommodate up to 3 guests, the V-Class up to 6 and the Sprinter groups of up to 16.

Yes, our chauffeur picks you up directly at the desired terminal. For airport transfers, we additionally offer our meet & greet service with a personal welcome in the arrivals hall.

Advance booking is recommended but not mandatory. Subject to availability, we also take short-notice rides. For guaranteed availability, we recommend booking at least 2 hours in advance.

No, we do not charge night or weekend surcharges. Our fixed prices apply around the clock, 365 days a year. The price you see at booking is the final price.

Yes, we provide child seats free of charge on request — both baby carriers and booster seats. Please indicate the age and number of children when booking.