Privacy Policy

First Limo GmbH (hereinafter 'First Limo', 'we' or 'us') takes the protection of your personal data very seriously. This privacy policy informs you in accordance with the Swiss Federal Act on Data Protection (DSG) and, where applicable, the European General Data Protection Regulation (GDPR) about the type, scope and purpose of processing personal data on our website www.first-limo.ch and in connection with our services. Responsible entity: First Limo GmbH Regensdorf/Zurich, Switzerland Email: info@first-limo.ch Phone: +41 76 565 15 05

We collect and process personal data in the following cases: a) Bookings and reservations: Name, address, email address, phone number, pick-up and destination address, flight data, desired vehicle class and special requests. b) Contact enquiries: Name, email address, phone number and the content of your message. c) Website usage: IP address, browser type, operating system, access time, pages visited and referrer URL (automatically via server log files). d) Newsletter: Email address and optionally your name, if you subscribe to our newsletter. Processing is carried out on the basis of your consent, for the fulfilment of a contract or on the basis of legitimate interests pursuant to Art. 31 DSG or Art. 6 GDPR.

Our website uses cookies and similar technologies. We distinguish between: a) Necessary cookies: These are required for the proper operation of the website and cannot be deactivated. b) Functional cookies: These enable enhanced features such as language settings and personalised content. c) Analytics cookies: These help us understand and improve website usage. We use Google Analytics with IP anonymisation for this purpose. d) Marketing cookies: These are used for personalised advertising. You can adjust your cookie settings at any time via our cookie banner or your browser settings.

We work with the following third-party providers: a) Google Analytics: For analysing user behaviour on our website. Google may process data in the USA. EU standard contractual clauses apply. b) Google Maps: For displaying locations and route calculation. c) Payment service providers: For secure payment processing. Your payment data is processed directly by the payment service provider and is not stored by us. d) Booking system: For managing and processing your reservations. Personal data is only transferred abroad in compliance with legal requirements and with appropriate safeguards in place.

Under the DSG and GDPR, you have the following rights: a) Right of access: You may request information about the data we hold about you. b) Right to rectification: You may request the correction of inaccurate data. c) Right to erasure: You may request the deletion of your data, provided no statutory retention obligations apply. d) Right to restriction of processing: You may request the restriction of processing. e) Right to data portability: You have the right to receive your data in a common format. f) Right to object: You may object to the processing of your data at any time. g) Right to lodge a complaint: You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC). To exercise your rights, please contact us at info@first-limo.ch.

We store your personal data only for as long as is necessary for the respective purposes or as required by statutory retention obligations. Booking data is generally stored for 10 years in accordance with commercial law retention periods. We reserve the right to amend this privacy policy as needed. The current version is always available on our website.

For questions about data protection, please contact us at: First Limo GmbH Regensdorf/Zurich, Switzerland Email: info@first-limo.ch Phone: +41 76 565 15 05 Competent supervisory authority: Federal Data Protection and Information Commissioner (FDPIC) Feldeggweg 1, 3003 Bern www.edoeb.admin.ch